Getting started with coaching

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Things To Know About The Process

CONTACT

If you are interested in starting a Coaching engagement or simply have questions that aren’t answered here, please drop an email to info@irataucoaching.com and you’ll get a reply as quickly as possible.

COMMUNICATION

All sessions will be conducted via video conference (Zoom). If you have a different preference, please let me know and accommodations can be made to support your preferred video platform. Alternatively, sessions can be done by telephone, but this is not recommended. In-person sessions are possible but require advanced planning.

TRIAL PERIOD

If for whatever reason you decide that Coaching is just not for you within 24 hours after the first session, you are under no obligation to continue. A pro-rata refund for any remaining sessions will be issued, less a nominal administrative fee.

PAYMENT

Coaching is not a “quick fix” and an appropriate amount of investment of time to work through the process requires a commitment, both on the part of the client and the coach. Before we begin, all options will be discussed with you, including any accommodations (discounts) that might apply. There is never any arm-twisting, and the decisions are always yours, and yours alone, to make.

All payments must be made in advance of services being rendered. Payment for multi-session packages is due prior to the first session.

Payments may be made via check, cash, ACH deposit, Paypal or any bank “quick pay” system that is compatible with clearXchange, such as Zelle. Additionally, mobile payment apps such as Venmo or ApplePay (via Apple Messages) may be used.

CANCELLATIONS OR CHANGES

You may cancel a session at any time with 24 hours’ notice. The best way to do this is via email. Cancellation fees apply to sessions that are cancelled less than 24 hours in advance.